Frequently Asked Questions - FAQs

Yes, we provide same-day delivery in Crestline.

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Yes! You can order online anytime at theflowerbarnandcrafts.com or by phone at (419) 561-4837 during our business hours (Mon-Tue Closed, Wed-Fri 10:00 AM-5:00 PM, Sat 10:00 AM-2:00 PM, Sun Closed).

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

The Flower Barn & Crafts in DC represents a new model for creative floristry—combining flowers with complementary crafts to create total experiences. Wire services limit flowers to vases and baskets; we expand the possibility. We partner flowers with hand-poured candles, artisan chocolates, hand-lettered cards, woven baskets, and craft elements that make gifts more memorable. This approach allows us to serve customers with varied budgets and preferences while maintaining our commitment to quality and artistry. A customer might order flowers alone, or flowers with a personalized craft element that deepens the meaning of the gift. This flexibility and creativity is impossible in wire service environments where everything is standardized. We also use our craft studio as a space for community connection—customers can visit, see our process, watch designers at work, and feel the care that goes into every piece. Wire services hide their process; we celebrate it. We're part of DC's maker community, and we connect customers to other local artists and craftspeople. This ecosystem approach—supporting other small businesses, celebrating local creativity, building community—is the opposite of wire service corporate culture. Join us in supporting local artisans: Xpressions Florist, Flower of Englewood, and Peter's Flowers.

Yes, we deliver to homes, hospitals, businesses, and venues across Crestline. Please provide the full address and any delivery notes during checkout.

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Crestline, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.